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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeffrey Denen

Jeffrey Denen

September 16, 2024

5  out of  5
rating by Jeffrey Denen
"Patti was very helpful, called me right back and stayed on the phone past 5 to take care of me. Even though it wasn't an emergency, she took the time to make sure we got it right and I know she'd be there if we needed."
We responded:
"Jeffrey, thank you for the review! I'm happy to hear Patti was able to meet your service needs and expectations. Thank you for continuing to be a part of the Robert Dean State Farm family!!"
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L F.

August 19, 2024

5  out of  5
rating by L F.
"If anyone needs help with auto or home insurance, look for Agent Jen from State Farm Insurance Company. Jen, is very professional, knowledgeable and she has a great communication skills. I would like to recommend Jen from State Farm. to everyone. Congratulations State Farm to have a wonderful employee like her. Thanks Jen."
We responded:
"Thank you for the review! Jen is an awesome Team Member here at Robert Dean State Farm and I'm glad to hear she was able to assist you! Thank you for being a part of the Robert Dean State Farm family!!"
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Kristi Green

July 30, 2024

5  out of  5
rating by Kristi Green
"Robert wae kind and understanding with me"
We responded:
"Kristi, thank you for the review and for continuing to be a part of the Robert Dean State Farm family!!"
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James Lewis

July 29, 2024

5  out of  5
rating by James Lewis
"Very happy with the service and how quickly they helped me."
We responded:
"James, thank you for the review and welcome to the Robert Dean State Farm family!!"
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Sheryl Barnes

July 19, 2024

5  out of  5
rating by Sheryl Barnes
"Pattie was my agent she so kind and helpful she is a wonderful person and very professional I will tell everybody about statefarm insurance u guys are the best"
We responded:
"Sheryl, thank you for the review! We look forward to assisting you into the future and welcome to the Robert Dean State Farm family!!"
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Savannah Sauer

July 9, 2024

5  out of  5
rating by Savannah Sauer
"Kristina is the best she got my plan switched from a different company and I'm paying so much less now. Definitely a life saver"
We responded:
"Savannah, thank you for the review! I'm so happy to hear that Kristina was able to help you! Thank you for the opportunity to earn your business and welcome to the Robert Dean State Farm family!!"
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Sue Schellhous

June 28, 2024

5  out of  5
rating by Sue Schellhous
"I was looking for a new insurance company and a friend suggested State Farm. I called them and Patti answered the phone. She was very knowledgeable and explained everything. She gave me choices and really cared about what was best for me. I got everything done and had a new insurance company in a short time. Definitely would suggest Robert Dean State Farm."
We responded:
"Sue, thank you for the review! I'm happy to hear we were able to assist you with setting up your auto insurance while also providing you with excellent customer service. Thank you for suggesting our office and welcome to the Robert Dean State Farm family!!"
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Wanda Swearingen

June 28, 2024

5  out of  5
rating by Wanda Swearingen
"I want to thank Patti today for helping me add my new car to my insurance they always make sure you have everything you need 😊👍"
We responded:
"Wanda, thank you for the review! I am pleased to hear that we were able to assist you with adding your new car and thank you for continuing to be a part of the Robert Dean State Farm family!!"
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April Schmeig Truitt

June 21, 2024

5  out of  5
rating by April Schmeig Truitt
"Christina was very pleasant and helpful and went above and beyond to help me get started. Thank you!!!"
We responded:
"April, thank you for the review! I'm glad we were able to help get your policies started and thank you for trusting us to do just that and help you protect what matters most. Welcome to the Robert Dean State Farm family!!"
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Thomas Abbott

June 6, 2024

5  out of  5
rating by Thomas Abbott
"Patti Cronce was very professional and knowledgeable. She helped get me much better coverage on my car condo and liability. Thanks"
We responded:
"Thomas, thank you for the review! I'm happy to hear Patti was able to better protect you and your property! Thank you for being a part of the Robert Dean State Farm family!!"
Profile photo of Destanie Sanderfer

Destanie Sanderfer

June 5, 2024

5  out of  5
rating by Destanie Sanderfer
"Jen was absolutely amazing throughout the entire process of setting up a business auto policy! I had called around to 7 different insurance agencies/agents in the process of getting quotes. Jen was the only one to get back to me right away and immediately started writing up a quote for me. She has really been so great! Working with her has made me want to switch all of my other policies to SF! The quote she got for me is very reasonably priced, and we made it official today! Thanks again!!"
We responded:
"Destanie, thank you for the review! We take pride in being very responsive here at Robert Dean State Farm and I'm glad to hear that Jen was able to meet your needs and expectations. Thank you for trusting us to help protect your business auto's and we're looking forward to helping you protect your personal property as well! Welcome to the Robert Dean State Farm family!!"
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Yvette Henderson

May 24, 2024

5  out of  5
rating by Yvette Henderson
"Kristina at State Farm is outstanding! From day one, she made me feel valued and thoroughly explained my options. Her expertise, attention to detail, and personalized approach are unmatched. Kristina goes above and beyond to find the best solutions, saving me time and money. If you want an insurance agent who truly cares and delivers exceptional service, Kristina is the one. Highly recommend!"
We responded:
"Yvette, thank you for the review! We appreciate you and thank you for recognizing Kristina! "
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Chase

May 23, 2024

5  out of  5
rating by Chase
"Shout out to Patti, Kristina, Jen, and Robert for keeping all of my vehicles and belongings covered. Great office to work with! I was a Lonny Key client for my entire life before he retired. Happy to have this group take over the office and provide such great and friendly service."
We responded:
"Chase, thank you for the review! We appreciate you and thank you for continuing to trust our office with your insurance needs. It has been a pleasure working with you and thank you for being a part of the Robert Dean State Farm family!!"
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Rhonda Mason

May 17, 2024

5  out of  5
rating by Rhonda Mason
"Patti was very helpful. I needed help on how to file a windshield claim. She knew all the answer. She has a great personality."
We responded:
"Thank you for the review, Rhonda! We appreciate you recognizing Patti for her outstanding customer service she provides. Thank you for being a part of the Robert Dean State Farm family!!"
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Dana Hendrickson

May 15, 2024

5  out of  5
rating by Dana Hendrickson
"Patti made the updates to our policies quickly. Thanks!"
We responded:
"Dana, thank you for the review! We appreciate you and thank you for being a part of our Robert Dean State Farm family!!"
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Donna Christine Bridgers

May 10, 2024

5  out of  5
rating by Donna Christine Bridgers
"the staff is always quick to respomd. they are interested in meeting my needs quickly. Patti is very helpful and pleasant to work with. thank you"
We responded:
"Donna, thank you for the review! We appreciate you and thank you for being a part of the Robert Dean State Farm family!!"
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Monica Vance

May 10, 2024

5  out of  5
rating by Monica Vance
"The entire process was handled professionally. I couldn't have asked for a better experience in a difficult situation. Patti followed up and was incredibly thorough in finding alternatives. Thank you State Farm."
We responded:
"Monica, thank you for the review! We are glad to hear that we were able to meet your expectations. Thank you for being a part of the Robert Dean State Farm family!!"
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Christopher

May 10, 2024

5  out of  5
rating by Christopher
"Just the right personal touch, dealing with Patty and team at State Farm!"
We responded:
"Christopher, thank you for the review! We appreciate you and your support. Thank you for being a part of the Robert Dean State Farm family!!"
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Madeleine Marrs

May 6, 2024

5  out of  5
rating by Madeleine Marrs
"I have had such a wonderful experience talking with Patti at State Farm. She was so kind and helpful when getting me all set up for renters insurance, and making sure all of my belongings will be protected once I move into my first apartment post-college graduation! She made this process so seamless, and truly wanted what is best for me and my situation."
We responded:
"Madeleine, thank you for the review! Happy to hear that Patti was able to get you set up with your renters insurance. We appreciate you and thank you for being a part of the Robert Dean State Farm family!!"
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Sean Horner

May 4, 2024

5  out of  5
rating by Sean Horner
"Patti was very helpful she was very helpful and nice to talk to and made me feel comfortable I'm happy to be with state farm"
We responded:
"Sean, thank you for the review! Thanks for allowing us to help you protect your property with auto and renters insurance! Welcome to the Robert Dean State Farm family!!"
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MICHAEL EARLY

May 1, 2024

5  out of  5
rating by MICHAEL EARLY
"Kristina was quick to help me today. It’s nice when I call a company and there’s actually professional people answering the phone and know what to do. Thanks Kristina !"
We responded:
"Michael, thank you for the review! Kristina and the entire team here loves helping our customers. Thank you for your support and for being a part of our Robert Dean State Farm family!!"
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chelsea miller

April 30, 2024

5  out of  5
rating by chelsea miller
"This was my first time getting renters insurance and I didn’t know what could be covered, what couldn’t, or anything about it! Patti took the time to explain it all. She helped me inventory valuables in my home and went over the different plans that would be good for me. I am extremely pleased with my experience and will be merging auto insurance when I purchase a new vehicle! Highly recommend Patti!"
We responded:
"Chelsea, thank you for the review! I'm glad Patti was able to assist you with getting your renters insurance in place based on your personal needs. Let us know when you buy that new car, and we'll help protect that for you as well. Thank you for trusting us to help you protect what matters most and thank you for being a part of the Robert Dean State Farm family!!"
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Sarah Dixon

April 30, 2024

5  out of  5
rating by Sarah Dixon
"Amazing and efficient customer service. Patti is the best - she never fails to deliver what we need in a timely and friendly manner."
We responded:
"Sarah, thank you for the review and for recognizing our priority on customer service! Thank you for being a part of the Robert Dean State Farm family!!"
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Carol George-Rucker

April 30, 2024

5  out of  5
rating by Carol George-Rucker
"I wanted to change my auto insurance and I'm so pleased that I found Robert Dean's State Farm agency. Everyone at the agency is friendly and efficient. Jen was particularly helpful. They provided the information I needed and gave me a quick quote. I was able to transfer my coverage in less than 24 hours and the cost was more reasonable than my previous carrier."
We responded:
"Carol, thanks for the review! I'm happy to hear that not only were we able to provide you with friendly and efficient service, but also save you money on your auto insurance. We are all looking forward to helping you for years to come! Thank you for the opportunity to help you protect what matters most and welcome to the Robert Dean State Farm family!!"
Profile photo of Wanda Woods

Wanda Woods

April 29, 2024

5  out of  5
rating by Wanda Woods
"Jen helped me greatly to understand everything and I ask alot of questions,she was wonderful through the whole transactions Jen knows her stuff"
We responded:
"Wanda, thank you for the review! I will be sure to pass along the great feedback to Jen. We love being in a position to help and assist our customers however we can. Thank you for being a part of the Robert Dean State Farm family!!"