State Farm® Insurance Agent Robert Dean
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Clay Evans
March 28, 2025
5
out of
5
rating by Clay Evans
"I would like to mention State Farm agents Jenny and Ashley. They have been very helpful and informative on my policy issues and concerns. They’re very knowledgeable and have great customer service. Keep up the good work! Sincerely, Clarence Evans"
We responded:
"Thank you for the review! I'm happy to hear we met your expectations and were able to save you money along the way. Patti is awesome and is an essential part of the team here at Robert Dean State Farm and I'll be sure to share your comments with her. Thank you for trusting us to help protect what matters most and welcome to the Robert Dean State Farm family!"
Donna Coffey
March 17, 2025
5
out of
5
rating by Donna Coffey
"Fantastic agent...and Jenny is on the ball! One of the nicest people I have ever dealt with on the phone and she knows her stuff! Wish I could give Jenny more than 5 stars :)"
We responded:
"Donna, thank you for the review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out as we are here to help! Thank you for being a part of the Robert Dean State Farm family!!"
Traci Stitzel
March 13, 2025
5
out of
5
rating by Traci Stitzel
"Ashley was extremely helpful and kind. I contacted this office (not my personal agency) for general questions about my State Farm Insurance policy. My personal agent had been short, dismissive, and unhelpful. Ashley took the time to locate the needed information and direct me accordingly. My husband and I are now considering moving our multiple State Farm policies to this agency. Thank you, Ashley, for taking the 10 minutes to help. It was very impactful."
We responded:
"Traci, thank you for the kind review! It was our pleasure to assist you in answering your questions today and I will be sure to relay your gratitude to Ashley. Thank you again! "
Harry King
March 7, 2025
5
out of
5
rating by Harry King
"Kristina was very helpful. Thank you."
We responded:
"Harry, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Welcome to the Robert Dean State Farm family!!"
Vicki Jurevic
March 2, 2025
1
out of
5
rating by Vicki Jurevic
"State Farm is too expensive and this agent is horrible. Does not respond."
We responded:
"Vicki, we’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue as customer service is our #1 priority every day for all current and prospective customers. We have 4 people in the office and the team returns all voicemails left, so I'm not sure where the disconnect was. Please contact us at 513-248-9500 at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service!"
darrell webster
February 24, 2025
5
out of
5
rating by darrell webster
"WOW that was MARVELOUS!! First blessing since my wife passed and now I can take a deep breath Knowing that my son will be fine"
We responded:
"Darrell, thank you for your 5-star review! It was a pleasure on our end today having the opportunity to help cover your auto insurance, as well as help protect your life with life insurance! Please reach out to us with any questions you may have as we love helping our customers. Thank you for trusting us to help you protect what matters most! Welcome to the Robert Dean State Farm family!!"
Emily
February 8, 2025
5
out of
5
rating by Emily
"Kristina was wonderful! I was struggling in finding the right insurance policy for my husband and I and Kristina was very patient and kind in helping me through the process! I will be recommending the overt dean State Farm to my friends and family! Thanks again!"
We responded:
"Emily, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Welcome to the Robert Dean State Farm Family!!"
Jessie Gardner
January 9, 2025
5
out of
5
rating by Jessie Gardner
"Very polite and insuring, very helpful. Need more people like her in this industry."
We responded:
"Jessie, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Welcome to the Robert Dean State Farm family!!"
Michele Massner
January 8, 2025
5
out of
5
rating by Michele Massner
"The lady I spoke with was very helpful. Answered my questions."
We responded:
"Michele, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you for continuing to be a part of the Robert Dean State Farm family!!"
Kim Cooney
January 3, 2025
5
out of
5
rating by Kim Cooney
"I was called today from a nice lady from their office. She was very helpful and was able to get my questions answered. Even some I didn't know I had til I talked to her. Thank you"
We responded:
"Kim, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and welcome to the Robert Dean State Farm family!!"
Paul Davis
January 2, 2025
5
out of
5
rating by Paul Davis
"We just wanna thank Ashley tremendously for working with us and for us to get the best deal she could get for our insurance purposes we sincerely appreciate it Paul and Shelley Davis"
We responded:
"Paul, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Welcome to the Robert Dean State Farm family!!"
John Ames
December 18, 2024
5
out of
5
rating by John Ames
"Ashley is the best. I went from liability to comprehensive and still paying less than I was before. Great job Ashley!"
We responded:
"John, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help and welcome to the Robert Dean State Farm family!!"
FRANK HOSKINS
December 10, 2024
5
out of
5
rating by FRANK HOSKINS
"Great customer service. Provided an excellent quote and followed up professionally,"
We responded:
"Frank, thank you for the review and your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know and welcome to the Robert Dean State Farm family!! "
Ginni Herrlinger
November 29, 2024
4
out of
5
rating by Ginni Herrlinger
"Ashley was very helpful and patient as we went through all lines of our policy on each of our 4 cars. She helped me save as much as we could. Thanks Ashley."
We responded:
"Ginni, thank you for the review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. Thank you for being a part of the Robert Dean State Farm family!"
Tyler and Emily Jones
November 25, 2024
5
out of
5
rating by Tyler and Emily Jones
"Ashley was really personable and took her time to help me understand everything all while saving me $. Highly recommend."
We responded:
"Tyler and Emily, thank you for the review! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Joe Littrell
November 25, 2024
5
out of
5
rating by Joe Littrell
"Patti was consistent on follow ups, answered all of my questions and didn’t try to push anything. Quick and easy balancing online with a phone call."
We responded:
"Joe, thank you for the review and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Patti at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Welcome to the Robert Dean State Farm family!!"
Danielle Zavora
November 8, 2024
5
out of
5
rating by Danielle Zavora
"I had the pleasure of working with Ashley. She went above and beyond to help me lower my car insurance by $150/month! Highly recommend."
We responded:
"Danielle, we appreciate your review! We are delighted to know you had a great experience with Ashley at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Welcome to the Robert Dean State Farm family!!"
denise mize
November 6, 2024
5
out of
5
rating by denise mize
"I had the pleasure speaking with Ashley! She went above and beyond to help me with my needs. Great customer service Ashley!"
We responded:
"Denise, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and happy we were able to help with your needs! Thank you for being a part of Robert Dean State Farm!!"
Thomas D'Erminio
October 29, 2024
5
out of
5
rating by Thomas D'Erminio
"I received a curious letter from my mortgage company about my homeowners insurance. Patty was able to resolve the issue and get the confusion with the policy resolved."
We responded:
"Thomas, thank you for the review! I'm happy to hear that Patti was able to work through your homeowner's issue with you and find a solution! Thank you for being a part of the Robert Dean State Farm family!!"
Jen Gisse
October 29, 2024
5
out of
5
rating by Jen Gisse
"Patty was very helpful and answered all of my questions."
We responded:
"Jen, thank you for the review! I'm glad to hear Patti was able to help you with your questions. Welcome to the Robert Dean State Farm family!!"
Jeff Kenney
October 28, 2024
5
out of
5
rating by Jeff Kenney
"I reached out to Robert Dean's Team today and spoke to Ashley. I had a problem that I've been trying to resolve for a deceased relative who was a former State Farm customer. Ashley was outstanding! Kind, friendly, a great listener, and action oriented. I told her this kind of excellent customer service is unfortunately often hard to find. I REALLY appreciated her help and timely follow up.... and believe you will too."
We responded:
"Jeff, thank you for the review! We appreciate you recognizing Ashley for her commitment to our customers. I will be sure to pass along your feedback to her and thank you for being a part of the Robert Dean State Farm family!!"
makenzie hans
October 28, 2024
5
out of
5
rating by makenzie hans
"Ashley helped me get my policy in place and she is fantastic!! Very nice, helpful, and knowledgeable about insurance! Recommend her and this whole office 10/10!!"
We responded:
"Makenzie, thank you for the review! I'm happy to hear that Ashley was able to help you. Thank you for the recommendation and welcome to the Robert Dean State Farm family!!"
Billie Kuntz
October 22, 2024
5
out of
5
rating by Billie Kuntz
"Robert and Kristina were very helpful. They were attentive and very quick to respond, giving me multiple options. Kristina thoroughly explained everything and made sure we had the coverage we need. I highly recommend them."
We responded:
"Billie, thank you for the review! I'm very happy to hear that Kristina was able to help you protect what matters most to you. Our office takes pride in delivering awesome and fast customer service. Thank you for being a part of the Robert Dean State Farm family!! "
Chris Cooper
October 15, 2024
5
out of
5
rating by Chris Cooper
"First and foremost both ladies I spoke to were AWESOME!! Easy and fast customer service and a great price we actually switched to State farm due to the great customer service. We will be sending our friends and family to this agent. Thank you"
We responded:
"Chris, thank you for the review! I'm pleased to hear you had an awesome experience and we were able to make it easy and fast! We would love to assist your family and friends; send them our way and we will give them the same experience you had. Thank you again and welcome to the Robert Dean State Farm family!!"
Jeffrey Denen
September 16, 2024
5
out of
5
rating by Jeffrey Denen
"Patti was very helpful, called me right back and stayed on the phone past 5 to take care of me. Even though it wasn't an emergency, she took the time to make sure we got it right and I know she'd be there if we needed."
We responded:
"Jeffrey, thank you for the review! I'm happy to hear Patti was able to meet your service needs and expectations. Thank you for continuing to be a part of the Robert Dean State Farm family!!"