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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ginni Herrlinger

Ginni Herrlinger

November 29, 2024

4  out of  5
rating by Ginni Herrlinger
"Ashley was very helpful and patient as we went through all lines of our policy on each of our 4 cars. She helped me save as much as we could. Thanks Ashley."
Profile photo of Tyler and Emily Jones

Tyler and Emily Jones

November 25, 2024

5  out of  5
rating by Tyler and Emily Jones
"Ashley was really personable and took her time to help me understand everything all while saving me $. Highly recommend."
We responded:
"Tyler and Emily, thank you for the review! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joe Littrell

November 25, 2024

5  out of  5
rating by Joe Littrell
"Patti was consistent on follow ups, answered all of my questions and didn’t try to push anything. Quick and easy balancing online with a phone call."
We responded:
"Joe, thank you for the review and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Patti at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Welcome to the Robert Dean State Farm family!!"
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Danielle Zavora

November 8, 2024

5  out of  5
rating by Danielle Zavora
"I had the pleasure of working with Ashley. She went above and beyond to help me lower my car insurance by $150/month! Highly recommend."
We responded:
"Danielle, we appreciate your review! We are delighted to know you had a great experience with Ashley at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Welcome to the Robert Dean State Farm family!!"
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denise mize

November 6, 2024

5  out of  5
rating by denise mize
"I had the pleasure speaking with Ashley! She went above and beyond to help me with my needs. Great customer service Ashley!"
We responded:
"Denise, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and happy we were able to help with your needs! Thank you for being a part of Robert Dean State Farm!!"
Profile photo of Thomas D'Erminio

Thomas D'Erminio

October 29, 2024

5  out of  5
rating by Thomas D'Erminio
"I received a curious letter from my mortgage company about my homeowners insurance. Patty was able to resolve the issue and get the confusion with the policy resolved."
We responded:
"Thomas, thank you for the review! I'm happy to hear that Patti was able to work through your homeowner's issue with you and find a solution! Thank you for being a part of the Robert Dean State Farm family!!"
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Jen Gisse

October 29, 2024

5  out of  5
rating by Jen Gisse
"Patty was very helpful and answered all of my questions."
We responded:
"Jen, thank you for the review! I'm glad to hear Patti was able to help you with your questions. Welcome to the Robert Dean State Farm family!!"
Profile photo of Jeff Kenney

Jeff Kenney

October 28, 2024

5  out of  5
rating by Jeff Kenney
"I reached out to Robert Dean's Team today and spoke to Ashley. I had a problem that I've been trying to resolve for a deceased relative who was a former State Farm customer. Ashley was outstanding! Kind, friendly, a great listener, and action oriented. I told her this kind of excellent customer service is unfortunately often hard to find. I REALLY appreciated her help and timely follow up.... and believe you will too."
We responded:
"Jeff, thank you for the review! We appreciate you recognizing Ashley for her commitment to our customers. I will be sure to pass along your feedback to her and thank you for being a part of the Robert Dean State Farm family!!"
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makenzie hans

October 28, 2024

5  out of  5
rating by makenzie hans
"Ashley helped me get my policy in place and she is fantastic!! Very nice, helpful, and knowledgeable about insurance! Recommend her and this whole office 10/10!!"
We responded:
"Makenzie, thank you for the review! I'm happy to hear that Ashley was able to help you. Thank you for the recommendation and welcome to the Robert Dean State Farm family!!"
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Billie Kuntz

October 22, 2024

5  out of  5
rating by Billie Kuntz
"Robert and Kristina were very helpful. They were attentive and very quick to respond, giving me multiple options. Kristina thoroughly explained everything and made sure we had the coverage we need. I highly recommend them."
We responded:
"Billie, thank you for the review! I'm very happy to hear that Kristina was able to help you protect what matters most to you. Our office takes pride in delivering awesome and fast customer service. Thank you for being a part of the Robert Dean State Farm family!! "
Profile photo of Chris Cooper

Chris Cooper

October 15, 2024

5  out of  5
rating by Chris Cooper
"First and foremost both ladies I spoke to were AWESOME!! Easy and fast customer service and a great price we actually switched to State farm due to the great customer service. We will be sending our friends and family to this agent. Thank you"
We responded:
"Chris, thank you for the review! I'm pleased to hear you had an awesome experience and we were able to make it easy and fast! We would love to assist your family and friends; send them our way and we will give them the same experience you had. Thank you again and welcome to the Robert Dean State Farm family!!"
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Jeffrey Denen

September 16, 2024

5  out of  5
rating by Jeffrey Denen
"Patti was very helpful, called me right back and stayed on the phone past 5 to take care of me. Even though it wasn't an emergency, she took the time to make sure we got it right and I know she'd be there if we needed."
We responded:
"Jeffrey, thank you for the review! I'm happy to hear Patti was able to meet your service needs and expectations. Thank you for continuing to be a part of the Robert Dean State Farm family!!"
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L F.

August 19, 2024

5  out of  5
rating by L F.
"If anyone needs help with auto or home insurance, look for Agent Jen from State Farm Insurance Company. Jen, is very professional, knowledgeable and she has a great communication skills. I would like to recommend Jen from State Farm. to everyone. Congratulations State Farm to have a wonderful employee like her. Thanks Jen."
We responded:
"Thank you for the review! Jen is an awesome Team Member here at Robert Dean State Farm and I'm glad to hear she was able to assist you! Thank you for being a part of the Robert Dean State Farm family!!"
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Kristi Green

July 30, 2024

5  out of  5
rating by Kristi Green
"Robert wae kind and understanding with me"
We responded:
"Kristi, thank you for the review and for continuing to be a part of the Robert Dean State Farm family!!"
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James Lewis

July 29, 2024

5  out of  5
rating by James Lewis
"Very happy with the service and how quickly they helped me."
We responded:
"James, thank you for the review and welcome to the Robert Dean State Farm family!!"
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Sheryl Barnes

July 19, 2024

5  out of  5
rating by Sheryl Barnes
"Pattie was my agent she so kind and helpful she is a wonderful person and very professional I will tell everybody about statefarm insurance u guys are the best"
We responded:
"Sheryl, thank you for the review! We look forward to assisting you into the future and welcome to the Robert Dean State Farm family!!"
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Savannah Sauer

July 9, 2024

5  out of  5
rating by Savannah Sauer
"Kristina is the best she got my plan switched from a different company and I'm paying so much less now. Definitely a life saver"
We responded:
"Savannah, thank you for the review! I'm so happy to hear that Kristina was able to help you! Thank you for the opportunity to earn your business and welcome to the Robert Dean State Farm family!!"
Profile photo of Sue Schellhous

Sue Schellhous

June 28, 2024

5  out of  5
rating by Sue Schellhous
"I was looking for a new insurance company and a friend suggested State Farm. I called them and Patti answered the phone. She was very knowledgeable and explained everything. She gave me choices and really cared about what was best for me. I got everything done and had a new insurance company in a short time. Definitely would suggest Robert Dean State Farm."
We responded:
"Sue, thank you for the review! I'm happy to hear we were able to assist you with setting up your auto insurance while also providing you with excellent customer service. Thank you for suggesting our office and welcome to the Robert Dean State Farm family!!"
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Wanda Swearingen

June 28, 2024

5  out of  5
rating by Wanda Swearingen
"I want to thank Patti today for helping me add my new car to my insurance they always make sure you have everything you need 😊👍"
We responded:
"Wanda, thank you for the review! I am pleased to hear that we were able to assist you with adding your new car and thank you for continuing to be a part of the Robert Dean State Farm family!!"
Profile photo of April Schmeig Truitt

April Schmeig Truitt

June 21, 2024

5  out of  5
rating by April Schmeig Truitt
"Christina was very pleasant and helpful and went above and beyond to help me get started. Thank you!!!"
We responded:
"April, thank you for the review! I'm glad we were able to help get your policies started and thank you for trusting us to do just that and help you protect what matters most. Welcome to the Robert Dean State Farm family!!"
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Thomas Abbott

June 6, 2024

5  out of  5
rating by Thomas Abbott
"Patti Cronce was very professional and knowledgeable. She helped get me much better coverage on my car condo and liability. Thanks"
We responded:
"Thomas, thank you for the review! I'm happy to hear Patti was able to better protect you and your property! Thank you for being a part of the Robert Dean State Farm family!!"
Profile photo of Destanie Sanderfer

Destanie Sanderfer

June 5, 2024

5  out of  5
rating by Destanie Sanderfer
"Jen was absolutely amazing throughout the entire process of setting up a business auto policy! I had called around to 7 different insurance agencies/agents in the process of getting quotes. Jen was the only one to get back to me right away and immediately started writing up a quote for me. She has really been so great! Working with her has made me want to switch all of my other policies to SF! The quote she got for me is very reasonably priced, and we made it official today! Thanks again!!"
We responded:
"Destanie, thank you for the review! We take pride in being very responsive here at Robert Dean State Farm and I'm glad to hear that Jen was able to meet your needs and expectations. Thank you for trusting us to help protect your business auto's and we're looking forward to helping you protect your personal property as well! Welcome to the Robert Dean State Farm family!!"
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Yvette Henderson

May 24, 2024

5  out of  5
rating by Yvette Henderson
"Kristina at State Farm is outstanding! From day one, she made me feel valued and thoroughly explained my options. Her expertise, attention to detail, and personalized approach are unmatched. Kristina goes above and beyond to find the best solutions, saving me time and money. If you want an insurance agent who truly cares and delivers exceptional service, Kristina is the one. Highly recommend!"
We responded:
"Yvette, thank you for the review! We appreciate you and thank you for recognizing Kristina! "
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Chase

May 23, 2024

5  out of  5
rating by Chase
"Shout out to Patti, Kristina, Jen, and Robert for keeping all of my vehicles and belongings covered. Great office to work with! I was a Lonny Key client for my entire life before he retired. Happy to have this group take over the office and provide such great and friendly service."
We responded:
"Chase, thank you for the review! We appreciate you and thank you for continuing to trust our office with your insurance needs. It has been a pleasure working with you and thank you for being a part of the Robert Dean State Farm family!!"
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Rhonda Mason

May 17, 2024

5  out of  5
rating by Rhonda Mason
"Patti was very helpful. I needed help on how to file a windshield claim. She knew all the answer. She has a great personality."
We responded:
"Thank you for the review, Rhonda! We appreciate you recognizing Patti for her outstanding customer service she provides. Thank you for being a part of the Robert Dean State Farm family!!"